All International customers must select a shipping option for the collection kit and another shipping option for the finished pendant and unused ash or hair. We do not provide standard free shipping on any overseas orders.

All Canadian customers must choose a shipping option for the finished memorial and unused ash or hair. We do provide free shipping of the collection kit by First Class Mail International, however the delivery time is not specified. If you wish a faster delivery time for the kit, please select a different option from the choices available. All shipping charges to return the collection kit back to us are the responsibility of the purchaser.

USA customers can choose to select a different shipping option if they wish to receive their collection kit and/or finished pendant sooner than what shows for our standard free shipping.

We have elected to not use UPS or Federal Express due to the recent 4.9% to 6.9% rate increases. If you prefer to use one of these carriers for your commemorative collection kit or finished memorial, please contact us for extra the shipping cost.