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Our kit, order processing and USA, Canada and International shipping information:

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View all Original Pendants

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Accessories and Shipping
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After we receive confirmation of your order (which usually takes 24 hours), we will send you a pre-addressed collection kit containing a vial and/or a hair collection card, a complete set of instructions & a selection/confirmation form for each pendant ordered. Upon receipt of the kit: When we receive the kit back from you:

  • We will contact you when we receive your kit to let you know that it arrived safely at this end and stay in touch with you throughout the entire process.
  • Linda will design your Memory Pendant® cremation keepsake according to your specifications.
  • We will e-mail you as soon as your pendant is completed and ready to be sent to you.
  • Allow at least 2 to 5 weeks for us to send your finished Memory Pendant® & any unused ashes and/or hair samples back to you however we will try to complete the process sooner if possible.

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Our Standard free shipping for the continental USA, Alaska and Hawaii:

  • Our Memory Pendants® collection kit is sent free of charge by USPS First Class Mail. Delivery time is approximately 2 to 4 days.

  • The customer is responsible for shipping charges to send the collection kit back to us.

  • The finished pendant and any unused ash or hair is sent to you free of charge by USPS Priority Mail with delivery confirmation plus any insurance if needed.

  • If a faster delivery method is required, please see our shipping options page.

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Our shipping policy for Canada:

  • Our collection kit is shipped free of charge to Canada via USPS First Class International Mail. Delivery time varies but could take 2 weeks to 20 days.

  • Shipping charges for the return of the kit to us and for the shipment of the finished memorial are the responsibility of the customer. Please go to our shipping options page for more details.

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Shipping policy for all European countries:

  • International customers are responsible for all shipping charges required in sending the collection kit, the return of the collection kit and all required fees to send the finished Memory Pendant memorial back to the customer.

  • All shipping charges must be paid for in advance. Please go to our shipping options page for fees.
     

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Each pendant is designed, hand cut, assembled, fired in a kiln & inspected by the artist to insure that every Memory Pendant® cremation keepsake is truly a one-of-a-kind, unique gift that will last a lifetime. If you have any problems with the ordering process or if you have any concerns or questions regarding Memory Pendants®, please feel free to contact us at any time as we want this to be a warm and comforting experience for you.

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Web site designed exclusively for L. Huffman Studios established 1992 & Memory Pendants® cremation keepsakes established 2003 & trademarked 8-14-2007.  All contents are the sole property of L. Huffman Studios & cannot be duplicated in any way without written permission from the artist.  Please contact Chuck Huffman for any questions regarding this web site.  Date last updated 05/25/2009