As soon as your order is processed, we will send you a pre-addressed collection kit containing a small vial and/or a lock of hair collection card, a selection / confirmation form for each pendant ordered and a complete set of instructions giving information on how to confirm or change your choice of colors & styles, how much ash or hair Linda needs & how to send the kit to us. As soon as we receive the kit back from you, Linda will hand make your memorial to the specifications shown on the selection form. Please allow at least 2 to 5 weeks for us to send the finished pendant & any unused ashes and/or hair back to you however we will try to complete the process sooner if possible. Full ordering details.

If it is alright with you & if you feel comfortable doing so, Linda would appreciate a copy of a photo or other information about the person or pet being memorized either sent back with the collection kit or e-mailed to us as it gives her more of a sense of the life being commemorated as she works on the pieces.