As soon as your order is processed, we will send you a pre-stamped kit containing containing a small vial, a selection form & instruction card giving information on how to select your choice of colors & styles, how much ash Linda needs & how to send the kit back to us. As soon as we receive the kit back from you, Linda will hand make your hanging memorial to the specifications shown on the selection form. Allow at least 2 to 4 weeks for us to send the finished pendant & any unused ashes back to you however we will try to complete the process sooner if possible.

We sincerely strive to make this emotional decision a warm and comforting experience for you and suggest that you  contact us if you have any questions regarding our ordering process or need other assistance as Linda approaches this in a very personal manner and is committed to helping you feel confident and satisfied with your final choice. We would appreciate it very much if you could include your telephone number in the e-mail in case the e-mail servers are down & we have to reach you by phone.