L. Huffman Studios and our memorial division, Memory Pendants, is an artist owned and family operated business, we try to have someone available on the phone to help the families we serve from 8am to 6pm Pacific time seven days a week. In the event that you are not able to reach someone on the phone please leave a message and we will call you back before the end of the business day (or sooner, if possible). We also check and respond to our email numerous times throughout the day.